A friend writes...

'I am so reassured:

Dear Anonymous,
Thank you for contacting the Verizon eCenter, where we value you as a Verizon Encore customer. My name is Anonymous, and I will be handling your request today.

This message is in response to your email dated May 12, 2006. You inquired about the NSA news article . I understand your concern and I will be happy to assist you.

We appreciate that the USA Today article and other reports about the possibility that the NSA is able to analyze local call data records is causing concern. Please be assured that Verizon places the highest value on protecting the privacy of our customers.

Anything to do with the NSA is of course highly classified, so we can not comment on whether or not the news article causing concern is even accurate. But we can say that, to the extent that we cooperate with government authorities, we are confident that we are complying with all applicable statutes. We appreciate the continuing opportunity to provide you with service.

We appreciate the special relationship we have with you and we are committed to making your experience with Verizon the best that it can be. Thank you for contacting Verizon.

Sincerely, Anonymous
Verizon eCenter"

So am I. [this is not satire]